Job Details

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.

You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department
OPH-Bureau of Regional and Clinical Operations

Job Summary

Job Description

• Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
• Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet their identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
• Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
• Attends community engagement events in parishes within region.
• Documents each client encounter in detail.
• Prepares reports and documents as needed or requested by program supervisors.
• Attends scheduled program and regional meetings.
• Other tasks as assigned.

QUALIFICATIONS
REQUIRED:

• Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

• Advanced degree.
• Minimum 1 year professional experience within the healthcare, social services or community organization fields.
• Minimum 1 year professional experience working with community programs and resources.
• Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
• Relevant industry certifications.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date
This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.