Job Details

Salary: Depends on Qualifications
Location : Alexandria, LA
Job Type: Unclassified
Job Number: R-001803
Department: University of New Orleans
Opening Date: 09/16/2025

Job Duties and Other Information

Please click HERE to apply.

• Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
• Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
• Makes regular follow-up calls and in-person visits with clients.
• Motivates clients to meet their identified goals.
• Helps clients with social issues like homelessness, hunger and employment.
• Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
• Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
• Attends community engagement events in parishes within region.
• Documents each client encounter in detail.
• Prepares reports and documents as needed or requested by program supervisors.
• Attends scheduled program and regional meetings.
• Other tasks as assigned.

QUALIFICATIONS
REQUIRED:

• Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

• Advanced degree.
• Minimum 1 year professional experience within the healthcare, social services or community organization fields.
• Minimum 1 year professional experience working with community programs and resources.
• Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
• Relevant industry certifications.

Benefits for unclassified employees are determined by the individual hiring authority.