Operational Duties:Confers with director, physicians, nurses and family care coordinator to ensure smooth daily operations. Formulates plans to address identified areas for improvement as well as achievement of the departmental goals, setting priorities and realistic time guidelines. Proactively identifies patient issues and handles urgent situations promptly and facilitates closure. Promptly addresses patient complaints and follows the algorithm for patient or family complaint or grievances. Generates strategies that facilitate smooth day-to-day operations and ensures the efficient and effective operations of clinics to improve patient flow. Administrative Duties:Develops a materials management system to ensure adequate inventory as well as cost-effective utilization of supplies in the clinic. Works with staff to meet the standards such as patient satisfaction, productivity, and budget. Reviews daily Epic charges for accuracy, assist with patient scheduling as needed. Assist and revie...Clinic, Coordinator, Operations, Healthcare, Care Coordinator, Staff