Job Details

Description

Remedy Staffing is hiring Part-Time and Full-Time Hotel Customer Service Agents to work at the front desk of an upscale, busy hotel. The role requires flexibility across all three shifts and focuses on delivering excellent guest service in a fast-paced hospitality environment.

Key Responsibilities

• Greet and assist guests with check-in and check-out.
• Handle payments, reservations, and phone inquiries.
• Serve as the main communication point for guest needs.
• Manage emails, reports, data entry, and various administrative tasks.
• Perform and oversee additional front-desk duties as assigned.

• Weekly pay via direct deposit or pay card.
• Medical and dental insurance options.
• Retirement savings plan with company match.
• Access to free online learning through Foster Penn Academy.
• Referral bonuses.

• Strong customer service skills and friendly demeanor.
• Ability to learn hotel computer systems.
• Ability to stand for the duration of shifts.
• Effective multitasking in stressful or busy situations.
• Follow standard work instructions and complete hands-on daily tasks.
• Flexible availability, including all days of the week.