Job Details

Maintain legacy system, be able to analyze and configure, support Wonderware version 2014-2023 (SCADA/ HMI/ MES) systems, at multiple sites acting as a liaison between IT and Operations to align software with production goals, involving workflow analysis, troubleshooting, documentation, user training, and ensuring system efficiency, data integrity, and performance for industrial automation. Successfully provide phone support to field technicians to resolve issues remotely. Travel state-side and internationally up to 75% in support of training, preventative & corrective maintenance. Providing phone support for off-grid systems up to 25% of the time. Be able to Troubleshoot and resolve issues with installed Wonderware applications. Analyze system logs, alarms and alerts to diagnose faults and anomalies and implement corrective actions. Document all steps and procedures used to resolve any issues. Conduct operator training on system usage as needed. Report status updates to Operations Man...Systems Analyst, Operations Manager, Systems, Analyst, Field Technician, Support, Technology